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See this quote below from my most recent live chat with Comcast. Where has customer service gone that instead of addressing the issue at hand the first thing they do is ask you to BUY more services? Plus it amazes me that the Twitter support people (ComcastCares,ComcastBonnie, etc) have much more up to date information

For years I’ve been looking at Kiteboarding thinking how much fun it would be to get into it, well finally I have decided it was time. My neighbor has a setup and I figured it would be a great time to try seen as I know someone that also is into it. We went out